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Sales Support

Registration Form

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Are you currently working with Highland?
Are you a licensed Agent?

With industry-leading response times, unparalleled product knowledge, and the ability to provide numerous options to customers, Highland’s dedicated Sales Support teams deliver direct and detail-oriented service to not only meet your clients’ objectives, but to drive your revenue.

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Sales Support Model

The Sales Support management team assesses your business model and book of business to determine the most appropriate team assignment, all in collaboration with leadership from respective distribution channels.

Team Roles

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Case Design

Quickly responds to requests for case design, product selection, illustrations, applications, and producer training to help maximize sales opportunities.

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Internal Sales Consultant

Proactively provides sales ideas via outbound communications, nurtures relationships, and helps enhance business volume and efficiency.

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Sales Support Associate

Provides the backbone of sales support and is an equal resource to case design and internal sales consultants, providing timely and accurate responses to requests such as illustrations, marketing materials, application preparation, and form gathering.

Who We Are

Sales Support Management Team

Matt Kroeger

Matt Kroeger

Vice President, Sales Support & Carrier Management

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Jan Fonseca

Jan Fonseca

Manager, Sales Support

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Darsey Locke

Darsey Locke

Manager, Sales Support

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Glenn Schultz

Glenn Schultz

Manager, Sales Support

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Have more questions?

Call (855) HCB-4YOU or (855) 422-4968.