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Broker Contracting

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Are you currently working with Highland?
Are you a licensed Agent?

Highland’s Broker Contracting team is dedicated to helping you understand carrier requirements and assisting you throughout the contracting and licensing process.

All contracting and licensing responsibilities are completed online through our industry-leading contracting system, designed to make submitting carrier contracts easier, quicker, and more accurate. Our team reviews each request before electronically submitting it to the carrier for processing. With our comprehensive system, appointment requests with any of our carriers are typically completed in 10-15 minutes.

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Who We Serve

We assist agents, advisors, and other financial planning representatives in completing contracting and appointment requests efficiently, and always display a sense of urgency while handling your requests. We also understand that staying current with state and carrier requirements and guidelines ensures that we provide you the most accurate information.

How We Serve

Our comprehensive expertise allows a systematic and smooth approach to:

  • Processing contracting/appointment requests
  • Processing agent changes
  • Assisting with online contracting system
  • Confirming state licenses
  • State and carrier guidelines
  • Training requirements

Who We Are

Highland’s Broker Contracting team leads the industry in experience. We take pride in delivering dedicated, detail-oriented support so that you can focus on growing your business.

Crystal Duco

Crystal Duco

Vice President, Annuity Operations

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Paul Trapp

Paul Trapp

Manager, Broker Contracting and New Business Assistants

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Barb Pfeffer

Barb Pfeffer

Process Manager, Broker Contracting

Darlene Brown

Darlene Brown

Senior Broker Contracting Analyst

Chad Drummond

Chad Drummond

Broker Contracting Analyst

Beverly Gaddy

Beverly Gaddy

Broker Contracting Analyst

Tonia Grace

Tonia Grace

Broker Contracting Analyst

Jennifer Mastronunzio

Jennifer Mastronunzio

Broker Contracting Analyst

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Have questions? Contact us today at (855) HCB-4YOU or (855) 422-4968.